If you think, you have received the product in a bad condition or if the packaging is tampered with / damaged before delivery, please refuse to accept the package and return the package to the delivery person.
Also, please call our customer care at 99039 55300 Or email us at firstname.lastname@example.org mentioning your order id.
We will personally ensure that a brand new replacement is issued to you with no additional cost.
Please make sure that the original product tag and packing is intact when you send us the product back.
All the items have been made in the finest Indian tradition, drawing on the heritage of India’s crafts and skills, many of the processes are manual, irregularities which may occur are characteristic of the hand crafted process. Hence not counted as a defect.